Frequently asked questions.

Yes. Audio, video, screen shares, chat and shared files are encrypted on your device and decrypted only on the other participants' devices. Our servers forward sealed data they can't open. The group encryption follows an open IETF standard, Messaging Layer Security (RFC 9420). See How encryption works.

We can see account details, your devices, meeting metadata (title, schedule, admission settings), who joined and when, network (IP) addresses, and that messages or files were sent — but never the meeting content itself. The full list is in How encryption works and the Privacy Policy.

No. There's no meeting recording feature, and the servers can't see or hear the meeting — the keys never leave the participants' devices.

It's a 30-digit number computed from the keys on the devices in the meeting. If everyone sees the same number, only those devices are in the encrypted group. Compare it aloud or on a channel you already trust. See Check the safety number.

Only the people in the meeting. Messages and files are encrypted with the same keys as the call; our servers hold only ciphertext they delete about 7 days after the meeting. Each device keeps its own encrypted copy of the chat, also for 7 days. See Meeting history.

The web app checks its own code against a signed release list before it runs, and you can check it independently with the free Glow Code Verify extension. For maximum security, use the signed apps instead. See Verify the web app.

No. Open the invite link, enter your name and join as a guest — unless the host made the meeting for signed-in members only. Only hosts need an account. See Join a meeting with a link.

Open the invite link. You'll see the meeting details, enter your name, check your camera and microphone, then select Join meeting. If the meeting needs a passcode, ask the host for it. See Before you join.

Meetings can hold guests in a waiting room until the host or a co-host lets them in. You'll see "Waiting for the host to let you in" — keep the window open and you'll join automatically. See The waiting room.

Yes — choose Join without camera & mic on the device check to watch and listen. You can turn them on once you're inside. If access is blocked, see Camera and microphone problems.

Yes, while the meeting is still running. A dropped connection reconnects by itself and never sends you back to the waiting room. If you left, select Rejoin on the exit screen — you may wait to be admitted again. If the host removed you, the link won't let you back in. See Connection problems.

Nothing. Guests get a throwaway identity created for that visit, with the same end-to-end encryption as everyone else. When a guest leaves, the guest session — including anything stored for the meeting — is cleared from the device.

Create an account, then on your Meetings page select Start meeting. Share the invite link with the people you want to meet. You can also schedule ahead — the link works as soon as you create it. See Start a meeting and Schedule a meeting.

Inside the meeting, select Copy link. From your Meetings page, a meeting's More actions menu offers Copy link or Copy invitation — the invitation includes the title, time and link. A passcode isn't part of the link; share it separately.

Choose between a Waiting room (you admit each person), Open join (anyone with the link comes straight in) or Signed-in only (guests need an account). You can add a passcode, and lock the meeting once everyone's in. See Let people in.

Admit or deny people from the waiting room, turn off someone's mic and camera, change roles, remove people and end the meeting for everyone. Attendees can watch, chat and raise a hand but can't speak or share. See Host controls.

Yes — hosts and co-hosts select Remove from meeting. The person leaves right away and can't rejoin with the same link. The meeting stays encrypted: the keys change as soon as they're out. See Host controls.

The meeting carries on without you. If you're the only host or co-host, Glow Meetings warns you it will end a few minutes after you leave unless you make someone a co-host first — or you can choose End for everyone. See Host controls.

There's a Free plan for everyday meetings, and Pro and Business plans that raise the limits. Every plan has the same end-to-end encryption and meeting features — security is never the upsell. See Plans.

People per meeting, meeting length, meetings at once, signed-in devices, and on Free a back-to-back limit with a short break. Your exact limits are in Settings → Account → Plan. See Plans and limits.

You get a warning a few minutes before, then the meeting ends for everyone. The host can start it again from Previous meetings — the same invite link lets people back in. See Meeting ended early.

Each plan allows a set number. Sign-ins beyond that show Too many devices — remove one you no longer use and continue. Devices that go unused for a long time are signed out automatically. See Manage your devices.

On the sign-in screen, select Forgot? — resetting signs out every device but keeps your meetings. To change it while signed in, go to Settings → Account — your other devices are signed out. See Password and account.

In Settings → Account, select Delete account and re-enter your password. It permanently removes your account, devices and meetings — it can't be undone. See Password and account.

Contact AXI Technologies. Plan limits can be tuned per deployment, so ask for the current numbers rather than reading them off a page.

The web app in any modern browser, desktop apps for Windows and macOS, and mobile apps for iPhone, iPad and Android — the same account, meetings and encryption everywhere. See Apps and platforms.

Both give you the same end-to-end encrypted meeting. The apps are signed packages installed on your device — the stronger choice for security — and add extras like a mini window and notifications. The browser needs nothing installed; verify it with Glow Code Verify.

From the download page: desktop apps for Windows and macOS, the Glow Code Verify extension, and how to get the mobile apps.

Yes — your account works on several devices at once, up to your plan's device limit. Each device gets its own security identity, and you can sign one out from anywhere in your device list. See Manage your devices.

Yes, with two differences: sharing can't include computer sound (video only), and you can't pick a separate speaker — sound uses your default output. Glow Code Verify isn't available for Safari. See Browser support.