Documentation.
Short, plain guides to joining, hosting and running secure meetings — no jargon required.
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Getting started
What is Glow MeetingsGlow Meetings is an end-to-end encrypted video meeting service for business, made by AXI Technologies. Here is what it does and how it works for you.Create an accountCreate a Glow Meetings account with your work email, then confirm it with the 6-digit code we send you.Sign inSign in to Glow Meetings, choose whether to stay signed in on this device, and reset your password if you forget it.
Joining meetings
Join a meeting with a linkOpen the invite link you were sent to join a Glow Meetings meeting. Guests don't need an account.Before you joinPreview your camera and microphone, choose devices, test your speaker and pick a background before you enter a meeting.The waiting roomWhat you see while you wait for the host to let you into a Glow Meetings meeting, and what happens when you're admitted or declined.
Hosting meetings
Start a meetingStart an instant Glow Meetings meeting in one click, then share the invite link with the people you want to meet.Schedule a meetingPlan a Glow Meetings meeting ahead of time, share an invite link that works right away, add it to a calendar, reschedule or cancel it.Let people inChoose who can get into your Glow Meetings meeting, admit or deny people from the waiting room, and lock a meeting.Host controlsManage roles, turn off someone's mic and camera, remove people, and choose whether to leave or end a Glow Meetings meeting for everyone.
In a meeting
Change the meeting layoutSwitch between grid and speaker layouts, pin someone, hide people without video and pause incoming video to save data.Share your screenShare your whole screen or a single window in a Glow Meetings meeting from a browser, the desktop apps, or your phone and tablet.Chat and share filesSend end-to-end encrypted messages and files to everyone in a Glow Meetings meeting, and find them again afterwards.Reactions and raising your handSend a quick emoji reaction, raise your hand to speak, or let people know you've stepped away from a Glow Meetings meeting.Backgrounds and effectsBlur your background, use a background image, or balance your lighting in Glow Meetings. Effects run on your device before your video is encrypted.Picture in picture and mini windowKeep a Glow Meetings meeting visible in a small window while you use other apps on your phone, tablet or computer.Keyboard shortcutsUse single-key shortcuts in a Glow Meetings meeting to mute, turn your camera on or off, share your screen, raise your hand and more.
Privacy and security
How encryption worksA plain-language explanation of Glow Meetings's end-to-end encryption, what our servers can and can't see, and how guests and devices are protected.Check the safety numberCompare a meeting's safety number with the other people in it to confirm that only they are in the encrypted meeting.Verify the web appUse the Glow Code Verify browser extension to check that the Glow Meetings web app you're running is the genuine, signed release.Meeting historyReview past Glow Meetings meetings for 7 days. Chat history is stored encrypted only on the devices that were in the meeting.
Account and devices
Manage your devicesSee where you're signed in to Glow Meetings, rename devices, and sign out a device you no longer use or don't recognise.Password and accountChange your Glow Meetings password, sign out, or permanently delete your account and everything stored with it.Plans and limitsGlow Meetings offers Free, Pro and Business plans. Learn what each plan limits and where to see your own plan's exact limits.
Troubleshooting
Camera and microphone problemsFix blocked camera and microphone access in Glow Meetings — in a browser, and in the Windows, macOS, iPhone, iPad and Android apps.Connection problemsWhat to do when a Glow Meetings meeting drops, stutters or won't connect — and how leaving and rejoining works.Meeting ended earlyEvery Glow Meetings plan has a meeting length limit. You'll get a warning before the meeting ends for everyone, and the host can start it again to continue.Browser supportWhat the Glow Meetings web app needs to run, what differs between browsers, and when to use the apps or Glow Code Verify instead.