Plans and limits

Every Glow Meetings account is on a plan — Free, Pro or Business. Every plan has the same end-to-end encryption and the same meeting features. Plans differ in how much you can use them.

What plans limit#

• Free — meetings have a time limit, and you can run one meeting at a time. There's also a limit on how many meetings you can start back to back before a short break.
• Pro and Business — raise the number of people per meeting, how long meetings can run, how many meetings you can run at once, and how many devices you can sign in on.

Limits can change over time. For the current details, see Plans.

See your plan's limits#

Go to Settings, then Account, and look at Plan. It shows your exact limits:

• People per meeting
• Meetings at once
• Meeting length
• 1:1 call length — calls with just you and one other person can have their own length limit.
• Back-to-back — if your plan has one.

What happens at a limit#

• Meeting length — you'll get a warning a few minutes before the meeting ends, then it ends for everyone. See Meeting ended early.
• Meetings at once or Back-to-back — you'll see Couldn't start the meeting, with when you can start another.
• People per meeting — new people see "This meeting is full."
• Devices — you'll see Too many devices when signing in. See Manage your devices.

Meeting limits come from the host's plan. Guests and other participants don't need a paid plan to join.

Upgrade#

To move to Pro or Business, contact AXI Technologies.